Privacy Policy

Privacy Policy

Version: v2025-01
Last updated: 11-11-2025

At HT Hommerce, we take your privacy seriously. In this policy, we explain which personal data we collect, why we collect it, and how we protect it.

1. Who we are

HT Hommerce
Trade name: Culina
Email: info@culina-eu.com
Website: www.culina-eu.com
Located in the Netherlands

2. Data we collect

We collect personal data when you:

  • place an order;
  • create an account;
  • sign up for our newsletter;
  • contact us via email or social media.

This may include:

  • Name and address details
  • Email address and phone number
  • Payment and billing information
  • Order history
  • IP address and device information

3. Purposes of processing

We use your data for:

  • processing and delivering orders;
  • customer service and warranty;
  • sending newsletters and offers (with consent);
  • improving our website;
  • legal obligations.

4. Retention periods

  • Order data: 7 years
  • Newsletter: until you unsubscribe
  • Account: while active

5. Sharing your data

We only share data with partners that assist with:

  • payments;
  • shipping;
  • IT services.

All partners operate under data processing agreements.

6. Security

We apply appropriate technical and organizational security measures, including SSL encryption and secure storage.

7. Your rights

You may request access, correction, or deletion of your personal data. Contact us at info@culina-eu.com.

8. Cookies

We use cookies for functionality, user experience and analytics.

9. Contact

Questions? Email us at info@culina-eu.com.